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I wish to renew but cannot find my domain.

Domains should be renewed by the renewal date listed in your account. Please note that the renewal date may be different from the expiration date listed on the domain WHOIS. This variation is due to registry requirements for the finalization of domain renewals, before domain expiration.

A domain that is not renewed on time will expire and would need to be restored. To restore domains that have expired try logging into your account, then click on the link "Restore Domains" under "Domain Manager Account Settings." You will then need to provide your domain name in the open text field and press Submit. A form will be generated by our system, and the associated fee for redemption and renewal will be listed. Please download this form and complete the form with your credit card information and signature.

Please submit the completed form via fax [415-677-4025] or as a PDF attachment via email [hostmaster@idotz.net]. You can also attach the completed form as a response to an open ticket on our Support HelpDesk.

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